SalesDeskā€™s Zapier integration is set up in three simple steps: first, generate an API key/secret under Developer settings in SalesDesk; second, in Settingsā€Æā†’ā€ÆNotification Rules, create fineā€‘grained triggers (e.g. ā€œwhen a customer enters a workspaceā€ or ā€œwhen Bill Gates updates a documentā€); and third, in Zapier add the SalesDesk app using your key/secret, then build a Zap whose trigger is the firing of that specific notification rule. Once connected, Zapier can both respond to those SalesDesk events and perform actionsā€”like finding users, fetching or updating records, or adding notesā€”so you can seamlessly automate workflows across thousands of other apps.